How to Brief a Custom Apparel Order: The Complete Corporate Guide

How to Brief a Custom Apparel Order: The Complete Corporate Guide

Printing Tips · Corporate Playbook

The Corporate Brief That Gets Your
Custom Apparel Order
Right the First Time.

Most delays, reprints, and budget overruns in branded apparel come down to one root cause: an incomplete brief. Here's the exact framework Inkcora's production team uses with North Shore businesses to eliminate that friction from day one.

Artwork Preparation Product Selection Decoration Specs Timeline Planning

The Brief by the Numbers

73%
of order revisions are caused by incomplete artwork files
2–3 days
of production time lost per incomplete brief on average
$0
cost of a digital proof — the single best tool to catch errors before production
1 page
is all a complete brief needs to be — if it contains the right information

Source: Inkcora Production Data · Advertising Specialty Institute Operations Report 2025

You've decided on branded apparel for your team. You know which technique you need — or you have a general idea. Now comes the step that most corporate buyers underestimate: writing a clear, complete brief that allows your print partner to produce exactly what you're envisioning.

At Inkcora, we process orders for businesses across Beverly, Salem, Danvers, Peabody, Gloucester, and Greater Boston. The orders that move fastest, require the fewest revisions, and arrive exactly as expected share one thing in common: a thorough brief submitted from day one.

This guide walks you through every element of that brief — what to include, what to avoid, and how to prepare files that your production team can use without back-and-forth.


Why the Brief Is the Most Valuable Document in Your Order

Before diving into the framework, it's worth understanding what happens when a brief is incomplete.

A missing color specification means your production team has to guess — or pause and ask, which adds 24 to 48 hours to your timeline. A low-resolution logo submitted as a JPEG means the file needs to be rebuilt before production can begin. A vague size breakdown ("mostly mediums, some larges") results in a size confirmation call that could have been avoided entirely.

None of these delays are anyone's fault. They're structural — caused by information gaps that a good brief eliminates upfront.

The brief is not a formality. It is the single document that determines whether your order arrives on time, on budget, and exactly as you imagined.


The 6-Part Brief Framework

01Context & Purpose · Part One

Part 1: The Who and the Why

What your production team needs to know about your organization and the purpose of the order.

Start with context. A brief that explains who is ordering and why the apparel is needed gives your print partner the ability to make intelligent recommendations — not just execute instructions blindly.

Include:

  • Company name, industry, and size (number of employees or team members receiving apparel)
  • Purpose of the order: onboarding kit, client gift, trade show, company event, uniform program, or other
  • Audience: will these be worn by employees, given to clients, distributed at a public event?
  • Any brand restrictions: colors that cannot be used, competitor logos to avoid, style guidelines to follow

Example brief entry:

"We are a 45-person technology consulting firm based in Beverly, MA. This order is for a quarterly employee culture drop — Q3 2026. Recipients are internal team members. Our brand guidelines restrict us to PMS 7686 C (dark navy) and PMS Cool Gray 10 C. We do not use red or orange in any branded materials."

That single paragraph eliminates dozens of potential errors before production begins.

💡 Inkcora InsightThe more context you give, the better the recommendation. A brief that explains the audience and the occasion allows our team to suggest the right blank, the right technique, and the right placement — before you've had to ask.
02Product Selection · Part Two

Part 2: The Product Specification

Exactly which garment, in which color, in which sizes.

This is where most corporate briefs break down. "A hoodie in navy" is not a product specification. A complete product specification includes brand, model number, colorway, and a confirmed size breakdown.

Include:

  • Preferred brand and model (or ask your print partner for a recommendation based on your budget and use case)
  • Exact colorway from the manufacturer's catalog — not a description, but the official color name or code
  • Complete size breakdown: how many units per size, including any special sizes (XS, 2XL, 3XL)
  • Quantity per design, if ordering multiple designs in the same run

Size breakdown template:

Size XS S M L XL 2XL 3XL Total
Qty 2 8 14 12 8 4 2 50

Never submit an estimated size breakdown. Confirm actual sizes with recipients before submitting the brief — size changes after production begins result in delays or split orders.

💡 Inkcora InsightIf you're ordering for a team and don't yet have confirmed sizes, build a simple size collection form using Google Forms and send it to recipients one week before your order deadline. It takes 10 minutes to build and eliminates the most common source of delays we see from corporate clients in the North Shore area.
03Artwork & Logo · Part Three

Part 3: Artwork and Logo Preparation

The single most technically sensitive part of any apparel order.

Your artwork file determines whether production can begin immediately or requires a rebuild — which adds cost and time. Understanding what makes a file production-ready is essential for any corporate buyer who orders apparel more than once per year.

File formats, ranked by quality:

Format Type Production Ready Notes
.AI (Adobe Illustrator) Vector ✦ Yes Best possible format. Fonts outlined, colors in PMS.
.EPS Vector ✦ Yes Widely compatible vector format.
.PDF (vector-based) Vector ✦ Yes Confirm it is vector, not a rasterized PDF.
.PNG (300 DPI+) Raster Conditional Acceptable for DTF. High resolution on transparent background.
.JPEG Raster No Compressed format with artifacts. Cannot be used for production.
.PNG (under 150 DPI) Raster No Will pixelate when scaled to print size.

Color specification: For screen printing and HTV, specify your colors using the Pantone Matching System (PMS). If your brand guidelines include PMS codes, include them in the brief. If they don't, ask your print partner to identify the closest PMS equivalent at the proofing stage.

For DTF and sublimation, colors are rendered digitally — include your RGB or CMYK values and note that fabric always renders slightly differently than a monitor.

What to never submit:

  • Screenshots of your logo taken from a website or social media
  • Word document exports with embedded graphics
  • Logos sent as email signature images
  • Files labeled "logo_FINAL_v3_USE THIS ONE.png" at 72 DPI
💡 Inkcora InsightIf you only have a low-resolution version of your logo, tell us before submitting — don't submit it and hope for the best. Our design team can rebuild simple logos from a raster reference at a fraction of the cost of a reprinting run caused by a pixelated result. The earlier we know, the faster we solve it.
04Decoration Specs · Part Four

Part 4: Decoration Specification

Where exactly does the design go, and how large should it be.

Placement and sizing are decisions that significantly affect the final look of a garment — and they require explicit instruction, not assumption.

Standard corporate placement options:

  • Left chest: The most common corporate placement. Typically 3.5" × 3.5" — professional, subtle, appropriate for client-facing uniforms and polos.
  • Full front / center chest: Higher visibility, more casual. Works well for event apparel and internal culture drops. Typically 10"–12" wide.
  • Full back: Maximum visibility for events and outerwear. Typically 11"–13" wide.
  • Sleeve: Secondary branding placement. Works well for workwear and jackets. Typically 3"–4" wide.
  • Collar / back neck: Subtle secondary placement for internal branding or sizing labels.

Specify in your brief:

  • Primary placement location
  • Approximate print dimensions (width × height in inches)
  • Whether a secondary placement is required
  • Any placement to explicitly avoid (some garments have seams, pockets, or zippers that interfere)

For multi-location orders — for example, left chest logo and full back design — treat each placement as a separate decoration spec within the same brief.

💡 Inkcora InsightFor first-time corporate orders, we recommend requesting a physical sample on one garment before committing to the full run. The digital proof shows you the design accurately — but holding the physical product confirms fabric weight, color, and print size in a way no screen can replicate. For orders above 50 units, this step pays for itself.
05Timeline Planning · Part Five

Part 5: Timeline and Delivery Requirements

The information that determines whether your order ships on time.

Timeline errors are almost always caused by not accounting for proof approval time. The production clock does not start when you place the order — it starts when you approve the digital proof.

Standard Inkcora timeline:

Stage Time
Brief submission to proof delivery 24 hours
Proof review and approval (your side) 24–48 hours
Production (post-approval) 3–5 business days
Shipping from Beverly, MA 1–3 business days
Total from brief to delivery ~7–10 business days

Include in your brief:

  • Hard deadline: the date by which apparel must be in hand (not the date you'd like to order by)
  • Delivery address, including floor and contact name for large shipments
  • Whether a split shipment is acceptable
  • Any blackout dates during which the recipient team will be unavailable to receive delivery

For rush orders: If your deadline is inside the standard timeline, communicate this immediately in your brief. Rush production is often possible — but only when flagged upfront, before production scheduling is locked.

💡 Inkcora InsightThe most common timeline mistake is counting from the order date rather than the proof approval date. Add 48 hours for proof review to any deadline calculation, and you'll never be caught by a production gap.
06Budget & Quantity · Part Six

Part 6: Budget and Quantity Parameters

Knowing these upfront unlocks better recommendations.

Your budget and quantity directly affect which product, which decoration technique, and which quantity break makes the most sense for your order. Sharing this information upfront allows your print partner to optimize the recommendation rather than simply quote what you asked for.

Include:

  • Total budget for the order (or per-unit target cost)
  • Whether quantity is flexible (can you order 60 instead of 50 to hit a volume discount tier?)
  • Whether the order is a one-time purchase or part of a recurring program

Volume discount reference — Inkcora corporate pricing:

Quantity Discount
1–24 units Standard pricing
25–49 units Save 7%
50–99 units Save 12%
100–249 units Save 18%
250+ units Contact us for best value
💡 Inkcora InsightFor companies that order apparel more than twice per year, a corporate account unlocks Net-30 payment terms, a dedicated account manager who maintains your brand specs on file, and priority production scheduling — so future orders require even less briefing time because your preferences are already documented.

The One-Page Brief Template

For corporate buyers who order apparel regularly, maintain this one-page template that your team fills out for every order:

INKCORA ORDER BRIEF
General
Company: _________________________________    Date needed by: _________________
Order purpose: __________________________________________________________________
Recipient audience: ______________________________________________________________
Product
Brand / Model: __________________________________________________________________
Colorway: ______________________________________________________________________
Size breakdown:   XS ___   S ___   M ___   L ___   XL ___   2XL ___   3XL ___
Total quantity: __________________________________________________________________
Artwork
File format submitted: ___________________________________________________________
PMS color codes: ________________________________________________________________
Logo version (confirm final): ______________________________________________________
Decoration
Primary placement: ______________________________________________________________
Print dimensions: ______________ × ______________
Secondary placement (if any): _____________________________________________________
Delivery
Delivery address: _______________________________________________________________
Hard deadline: _________________________________________________________________
Rush required:   Yes   /   No
Budget
Total budget: _________________    Per-unit target: _________________________________
Recurring order:   Yes   /   No

Ready to Brief
Your Next Order?

Inkcora serves corporate clients across Beverly, Salem, Danvers, Gloucester, Peabody, and Greater Boston. Our team reviews every brief personally and responds with a digital proof within 24 hours.

No minimums. Free digital proof in 24 hours. Ships from Beverly, MA in 3–7 business days.